Frequently Asked Questions

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A Fractional CIO is not a consultant and not an interim or virtual placeholder; it is a senior executive with "skin in the game" who functions as a true business partner. We provide high-level IT strategy, advisory, and navigation services for organizations that need "corner office" experience but are not yet ready for a full-time hire. 

An MSP handles technical tasks like help desk and PC support. Fractionals Edge provides the executive leadership to manage those providers. We often lead the RFP process to select the right MSP, audit their performance, and ensure their delivery aligns with your business mission. 

Engagement is most critical when "big change" is on the horizon, such as a new ERP implementation, a cloud migration, or a data center outsourcing project. We also assist firms facing "solution proliferation" and data silos caused by rapid growth that has outpaced their current governance. 

No. We empower and elevate them. Our methodology focuses on mentoring(teaching skills that do not exist) and coaching (developing existing skills) to sharpen your internal staff. We often stabilize the environment and eventually lead the search for a permanent, full-time IT Director (VP / CIO / Leader) when the time is right. 

Our expertise scales across the mid-market and enterprise levels. We have delivered successful outcomes for clients ranging from $70 million non-profits to $50M - $3.5 billion regional construction firms. 

It typically begins with a focused IT Effectiveness Review - often a 4-week project to assess systems, personnel, and infrastructure. From there, we develop a strategic roadmap that is linked directly to your annual budgeting to ensure technology spending is a competitive advantage. 

Yes. We move beyond advice into tactical leadership. This includes implementing cybersecurity programs, establishing sustainable IT governance for business-led prioritization, and leading critical vendor negotiations. 

Strategic clarity is delivered within the first month. Our track record for rapid execution includes leading the transition of 235,000 students to remote learning in just four weeks during the pandemic. 

Traditional consultants often deliver a report and exit. A fractional leader from Fractionals Edge stays to execute the roadmap. We translate "geek" into clear business strategy, ensuring that the people and processes are matured before the technology is ever implemented. 

While 88% of firms have adopted AI, 96% report a "weak return" due to a lack of defined business use cases. We close this gap by ensuring AI initiatives have defined owners, clear metrics, and 90-day targets that move the needle for the board. 

It is the critical talent shortage caused by the "Silver Tsunami" - where 80% of the people who have left the workforce since 2020 are over age 55. We provide the senior tenure required to lead mixed-age teams - ranging from age 18 to 80 - ensuring institutional knowledge is preserved and new leaders are developed.